User Subscription to the site

Subscription

After satisfactory payment of the subscription fees and supply by us of your username & password you will have access to the site for your subscription period.

Satisfactory subscription to Minipip Pro+ or Educational Pro+ automatically entitles you to have access to the site for your subscription period free of charge.

When you subscribe to our site you will automatically receive a confirmation email from us to confirm subscription including any subscription fee and subscription period.

As part of the registration process you will need to create an account, including a username & password. It is your responsibility to ensure that the information you provide is accurate and not misleading. You cannot create an account or username & password using the names and information of another person or using words that are the trademarks or the property of another party or vulgar, obscene or in any other way inappropriate. You should always check the contact information you provide is correct before creating a user account or proceeding to payment.

Our site is only intended for use by adults, as defined as those aged 18 or over and who have sufficient capacity to enter into a binding agreement.

You are responsible for maintaining your own username and password via our site. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.

You are responsible for your customer account and any actions taken within it. If you are aware or suspect that your customer account username and password or other details have become known to a third party, you should inform us immediately.

SUBSCRIPTION TO THE SITE IS TO ENABLE OUR USERS TO CONTRIBUTE TO THE PRODUCTION AND MAINTENANCE OF THE SITE. YOUR SUBSCRIPTION DOES NOT CONSTITUTE AN OFFER FROM YOU TO US TO PURCHASE A PRODUCT OR SERVICE FROM US NOR DOES IT CONSTITUTE AN ACCEPTANCE BY US OF ANY SUCH OFFER OF A PRODUCT OR SERVICE.

Renewal

To avoid any disruption of service your subscription will automatically renew at the end of each subscription period.

Where we are unable to renew your subscription, we will automatically suspend or downgrade your account and notify you via email and allow you to update your payment details or take out a new subscription. Please note in this instance you may lose any previous discount or special offer related to your previous subscription.

Where you are offered a free-trial period you will receive an email notification no less than seven days before your free-period is due to end and convert into a paid subscription.

Please note this does not apply where you are merely offered a discounted or offer-period paid-for subscription at a reduced rate that subsequently converts to a subscription at one of our full standard subscription rates.

Discounted or offer-period paid-for subscription at a reduced rate are provided at our absolute discretion and can be renewed, amended or revoked at any time.

Cancellation and Refunds

You have a right to cancel your subscription and obtain a refund for any unused subscription (subject to and in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).

In the case of a defective site we reserve the right to offer an additional free period of subscription or issue a partial or full refund at our sole discretion.

Where a refund is offered and accepted by you it will be made within seven working days of receiving your acceptance of a refund.

Once a refund is issued your subscription will be terminated. Any content or data in your account will be deleted.